FAQ

Where and how can I play Sentience?
What platforms is Sentience available for?

At Early Access launch on March 25, 2021, Sentience will be available for PC (Steam), with Sony and Microsoft console versions coming later.

Where can I download Sentience?

From Steam.

What countries is Sentience available in?

TBD

What are the PC requirements?
  • Minimum:
    • Processor: 2+ cores, intel core i3
    • Memory: 8 GB RAM
    • Graphics: 2GB – gtx 1050
    • DirectX: Version 11
  • Recommended:
    • Processor: 4+ cores, intel core i7
    • Memory: 16 GB RAM
    • Graphics: 16 GB
    • DirectX: Version 11

The Player also needs a stable internet connection to access online features.

Can I play with a controller on PC?

Yes, Sentience has full controller support.

Gameplay
What do I get when I increase my Player Level? What is the maximum Player Level?

When players level up they will receive soft currency, abilities, perks and upgrades.

Players can check their profile at any time to see the unlocks they will receive the next time the level up:

How is the game balanced and how often does it change?

Sentience is balanced at launch based on internal playtests our designers work off. Over the course of time we will weigh community feedback against our design intuitions to shape Sentience into a game that’s balanced for skilled and newcomer players as best it can be.

We will update the game when bugs are found.

How are you handling cheaters?

At Red Meat Games the Community Code of Conduct is taken very seriously. We will not hesitate to respond to players and accounts that we believe breach our Community Code of Conduct or the Terms of Use at Red Meat Games. Responsive actions to such breaches vary and include, but are not limited to, warnings, suspensions, or permanent account termination at our discretion.

In-Game Currency and Shops
How do I unlock new items?

Items are purchasable through the Shop, players can spend the currencies they earn through leveling up and that they buy to get a new head, torso, and leg cosmetics, new abilities, perks, and consumables.

What are the currencies?

There are bolts and processors, bolts are earned through play and processors are purchasable through the Shop with real-world currency.

How do I purchase in-game currency?

From the ‘Shop’ tab accessed on the main menu, players select the ‘Buy Currency’ button that’s at the bottom of the screen:

Then players select the amount of currency they want to purchase:

Then they fill out they complete the payment process on whichever platform they’re playing Sentience through.

How do I see how much in-game currency I have?

The player’s current currency totals are viewable from the ‘Shop’ screen in the top right next to the player’s level, with processors and then bolts from left to right:

Troubleshooting
I’m having technical issues, what should I do?

First, try restarting Sentience, and if the problem persists reach out to our customer support at http://www.sentiencegame.com/contact-us or email us at meat@redmeatgames.ca.

I’m having trouble with an in-game purchase, what do I do?

Purchases are completed through the store on the platform which you’re using (Steam, PlayStation Store, Microsoft Store). Reach out to the customer support on the specific platform you’re having trouble making a purchase through first. If you’re still having trouble, reach out to our customer support at http://www.sentiencegame.com/contact-us or email us at meat@redmeatgames.ca.

Where can I give feedback?

Feedback can be submitted to the team directly through our contact form: http://www.sentiencegame.com/contact-us

How do I report bugs or issues?

If you see a Bug or issue while playing Sentience, feel free to tell us what you saw, as we can look into it and fix it with future updates. Send as many details about the Bug/Issue through our contact form http://www.sentiencegame.com/contact-us or send us an email to meat@redmeatgames.ca.

How do I report players?

If you think a member of our community has broken our Community Code of Conduct or the Terms of Use agreement at Red Meat Games, please contact us through our contact form http://www.sentiencegame.com/contact-us or send us an email to meat@redmeatgames.ca. Your report will be reviewed, and appropriate action will be conducted by Red Meat Games.

Error Codes and Support 

We apologize for any issues you encounter while playing Sentience, and below are the error codes you may encounter while playing in Sentience and their brief descriptions.  

BOLT ISSUES 

  • B-0003 (User Disconnect: disconnect triggered by user.) 
  • B-0001 (Connection Timeout: remote client timed out and connection was lost.) 
  • B-0004 (Authentication Error: peer failed to authenticate on any step.) 
  • B-0002 (Session Error: Internal socket error.) 
  • B-0005 (Server Error: Max connection limit with cloud service was reached.) 
  • B-0010 (failed to start.) 
  • B-0011 (failed to connect.) 
  • B-0012 (Error: refused connection.) 
  • B-0013 (Error: session connection failed.) 

PLAYFAB  

  • PF-0001 (Login Failed.) 
  • PF-0002 (Account fetch failed.) 
  • PF-0003 (Unknown error occurred.) 
  • PF-0004 (Connection error occurred.) 
  • PF-0005 (Matchmaking error occurred.) 

PLAYFAB CLOUD  

  • PF-0001 (Unknown error occurred.) 
  • PF-0002 (No data was found.) 
  • PF-0003 (An error occurred in the cloud.) 

If you encounter one of these issues frequently and would like to report this issue, please feel free to email the issue and error code you are seeing to meat@redmeatgames.ca, and we will gladly try and investigate it and help resolve your issue. 

FR